Contact Us

Hotlines

Your peace of mind is our priority. Contact our specialized teams for immediate advice on comprehensive, high-tech security and surveillance solutions.

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Help and assistance

We are here to help with any technical or billing question

Connect with the department you need

Identify the service channel that best suits your needs and contact us.
Our team is ready to help you.

Payroll department

+57 320 855 0413

nomina@seguridadnuevaera.com

MEDICAL LEAVE

incapacidades@seguridadnuevaera.com

Human resources department

RECRUITMENT AND HIRING

+57 311 279 8634

sayra.londono@seguridadnuevaera.com

CERTIFICATES AND SEVERANCE PAY

+57 313 874 5038

milena.anzola@seguridadnuevaera.com

Human resources management

+57 320 948 8522

Operations department

OPERATIONS CENTER

+57 320 232 2534

central1@seguridadnuevaera.com

Legal Department

+57 320 487 4693

direccion.juridica@seguridadnuevaera.com

Customer service

+57 320 364 7686

atencionalcliente@seguridadnuevaera.com

Sales department

+57 320 232 5352

comercial@seguridadnuevaera.com

Technical support

+57 322 341 8138

asis.soporte@seguridadnuevaera.com

Billing and accounting

BILLING

+57 316 024 6564

asis.facturacion@seguridadnuevaera.com

Accounting

+57 312 564 4430

contador@seguridadnuevaera.com

Occupational Safety and Health Department

DIRECTOR

robin.fandino@seguridadnuevaera.com

COORDINATOR

lorena.marin@seguridadnuevaera.com

Hotline for Alleged Sexual Harassment

+57 320 948 8522

claudia.boyaca@seguridadnuevaera.com

Hotline for Alleged Workplace Harassment

+57 311 863 1206

lorena.marin@seguridadnuevaera.com

Labor Coexistence Committee

comiteconvivencia@seguridadnuevaera.com

Bogotá Headquarters

Main address

Street 52A # 22 - 34, Bogotá D. C., Colombia

Contact numbers

(601) 742 6390 / 320 232 5352 / 320 364 7686

Email addresses

atencionalcliente@seguridadnuevaera.com comercial@seguridadnuevaera.com