Physical Surveillance Service

The #1 Way to Protect What Matters Most

Through our professional physical security services, we protect people, property, and business continuity. With a highly trained team and strict protocols, we ensure safe environments in public institutions, private companies, and residential complexes.

Protection Through Operational Excellence

Keep everything running smoothly. At Seguridad Nueva Era, we protect people, assets, and infrastructure with highly trained staff and constant supervision.

100% shift coverage.

Thanks to our scheduling model, absenteeism management, and talent retention.

100% of staff verified.

Rigorous selection processes and reliability assessments certified by experts.

Operational supervision 24/7

With monthly status reports and continuous monitoring of tactical operations.

Reduction in incidents

Through preventive protocols, risk analysis, and permanent on-site supervision.

Strengthen your environment with physical security

Industrial, logistics, and corporate companies, as well as residential complexes, need greater control. We manage security using a structured approach and methodology, implementing:

Preliminary risk and vulnerability analysis.

A job description specific to each tactical position.

Real-time key performance indicators (KPIs).

Monthly monitoring and continuous improvement committee.

Contract manager as an exclusive strategic point of contact.

Fortalece la seguridad de tu entorno
Aumenta la seguridad física

Enhance physical security and strengthen regulatory compliance

We protect your assets using enterprise-grade standards and full alignment with your internal compliance and ethics policies.

Alignment with DNA

Staff aligned with client policies and the Nueva Era DNA.

Wellness Programs

Programs that reduce turnover and strengthen employee engagement.

Ongoing Training

Continuous regulatory updates and rigorous tactical training.

Operational Quality

Constant supervision to ensure the highest level of daily operational quality.

Documented Processes

Documented processes and periodic internal audits in accordance with international standards.

Frequently Asked Questions

We address your concerns regarding the operation of our services, our technological support, and the risk management methodologies that ensure your business continuity.

What is a physical security and private security service?

A physical security service involves deploying specialized security personnel to protect people, property, facilities, and operations. Security guards perform preventive measures, access control, monitoring, incident reporting, and response to risky situations, following established protocols to ensure safer environments and uninterrupted operations.

Private security helps prevent incidents, reduce operational risks, and strengthen control over facilities. A professional security plan helps manage entry and exit, monitor critical areas, protect assets, and respond promptly to unusual situations, thereby contributing to business continuity and people’s peace of mind.

A security guard performs tasks focused on prevention and protection, including access control, visitor verification, facility supervision, preventive patrols, monitoring for unusual activity, vehicle and parking lot control, incident reporting, and assisting with the implementation of security protocols. Their work is focused on anticipating risks and maintaining order and security.

Our physical security services can be implemented in the business, industrial, logistics, commercial, energy, education, healthcare, institutional, residential, and government sectors. We design security plans tailored to the characteristics, risks, and operational needs of each organization.

The presence of trained security guards acts as a significant deterrent against criminal behavior. In addition, constant monitoring, access control, preventive patrols, and the identification of suspicious behavior make it possible to detect risky situations early on and significantly reduce the likelihood of theft, loss of assets, or disruptions to operations.

Yes. Our staff receives ongoing training in physical security, customer service, risk prevention, emergency response, operational protocols, human rights, and regulatory updates. This continuous training allows us to guarantee a professional, disciplined service that meets the highest quality standards.

At Seguridad Nueva Era, we follow rigorous selection and vetting processes. We conduct security screenings, background checks, competency assessments, and training programs prior to hiring. Our goal is to ensure that every security guard has the technical, interpersonal, and ethical skills necessary to perform their duties responsibly and professionally.

Yes. Physical security can be complemented by video surveillance systems, remote monitoring, access control, alarms, video analytics, alarm monitoring, and other technological solutions. The integration of security personnel and technology strengthens preventive capabilities, improves the traceability of events, and optimizes the ability to respond to any contingency.

A company with a national presence has the operational, logistical, and administrative capacity to provide consistent service across different cities and regions of the country. At Seguridad Nueva Era, we have more than 2,500 employees, 26 branches, and a presence in every department of Colombia, which allows us to offer ongoing support, continuous supervision, and the ability to respond quickly in a variety of operational environments.

Private security helps protect people, assets, and infrastructure; minimizes operational disruptions; reduces security incidents; and strengthens compliance with internal protocols. An appropriate security plan allows organizations to focus on their growth and development, while relying on a strategic partner focused on risk management and creating safer environments.

We hold international certifications that validate our best practices and operational standards, including ISO 9001, ISO 14001, ISO 28000, ISO 45001, ISO 18788, NORSOK-6, and BASC. These certifications ensure structured processes, continuous improvement, regulatory compliance, and high standards of quality in each of our security services.

Because we are an organization with more than 26 years of experience in the private security sector, more than 2,500 employees nationwide, 26 branches, and coverage in every department of the country. We combine human talent, standardized processes, ongoing supervision, and technology to create safer environments. Our philosophy is based on protecting the future of those who transform the world, viewing security as the cornerstone that drives the well-being, productivity, and progress of individuals and organizations.

elementos adicionales de forma ágil, sin los retrasos de una agencia pequeña.

Strengthen your security today.

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Help and assistance

We are here to help with any technical or billing question

Contáctanos para una asesoría personalizada

Estamos listos para acompañarte en tu camino hacia una tranquilidad total y un entorno siempre protegido.

Nueva Era
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